BYD Nepal Takes Customer Care Further with ‘Update to Care+’ Campaign

Cimex Inc, the sole authorised distributor of BYD Auto in Nepal,  has introduced its new ‘Update to Care+’ campaign, offering customers an integrated package of vehicle inspection, connected services and additional protection across its authorised service network in Nepal.

The four-month campaign will run in parallel at BYD service centres across the country, bringing together three key offerings under the campaign: Care+, Connect+ and Protect+.

Under Care+, BYD vehicles will be inspected, evaluated and diagnosed by authorised service technicians, helping customers better understand their vehicle’s condition and identify potential service requirements.

The Connect+ package focuses on vehicle connectivity. Customers will receive a free Ncell SIM card, with installation and connectivity provided for six months, enabling the vehicle’s connected functions.

Meanwhile, Protect+ provides additional coverage beyond the vehicle’s existing warranty. The package includes an extended warranty, along with in-house insurance support and other ownership-related assistance.

Through the ‘Update to Care+’ campaign, BYD Nepal is bringing vehicle care, connectivity and protection together under a single after-sales initiative, with the programme available through its authorised service centres nationwide for four months.Ci